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Transitioning 600 resources into IDC Technologies payroll in India

Transitioning 600 resources into IDC Technologies payroll in India

  • Industry: Banking & Financial Services
  • Service Offered: Contract Staffing

The Opportunity

One of India's biggest IT companies sought to move 600+ resources to IDC Technologies payroll. All support and backend experts with diverse skill sets across numerous locations in India and the US.

To fulfil deadlines, the client was looking for a partner who accommodate and manage SLAs, SOWs, retention, churn, absenteeism, and source candidates across locations.

The Solutions

The team seamlessly and cost-effectively managed the entire transition to a better workforce solution. Throughout the transition, the team accomplished and sustained success by:

   - Using empirical data to identify needs, build consensus on priorities, and develop strategic         action plans.

   - Moving strategic plans into action to achieve buy-in at the executive and operations levels.

   - Controlling the impact on talent focus and morale.

   - Focusing on short-term success as a catalyst for future accomplishment.

   - Maintaining a productive and flexible workforce that supports business requirements.

      The skillset closed during this process were:

           1. Back-End Support – IT Infrastructure

           2. L1-L2 –L3 Administrator and Technical Support,

           3. Project Manager – Multiple Locations.

The Outcome

A total of 600+ resources have been moved over 182 days without any interruption to the company’s business services.

The Success

Our Human Resource Management professionals and the People Management Office manage the required shrinkage, attrition, retention, and absenteeism. 


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