Application Support and Managed Services
If you are looking for peace of mind that your technology partner will be there when you need them, look no further.
At IDC, we understand that IT is enabler of your business but not your business itself thus your focus should on the core of your business without having to worry about what will happen you Software System does not work or how do manage the IT part of your business.
Our Process
Define a target operating model for smart operations, with fit-for-purpose delivery to drive ownership and accountability while moving toward next-gen IT operations.
Identify and implement proactive and continuous automation by eliminating, automating and left-shifting strategy with process-based automation and cognitive end-user enablement.
Enable a fast and reliable shift towards cloud-native, with next-gen engineering platforms that promote a product-platform mindset, plus Agile and DevSecOps accelerators, AIOPs and SRE.
Facilitate a performance-linked experience by shifting to business level agreements and digital operations that include proactive monitoring and diagnosis, business KPIs, and operational analytics.
How do we help
You will have direct access to “your guy.” You will never have to fight your way through a help desk or boring phone lines. Just call or email your personal support rep and we will get your problem handled quickly and efficiently.
We are not just a managed services provider (MSP). We don’t think you fit in a box. We just want to support you and your network. Our number one goal is to be your trusted IT advisor. We will never recommend things you don’t need.
We aggregate our buying power and distribute it along to help you save on servers, storage, power supplies, antivirus, firewalls etc.
We drive down the cost of support with our state of the art services so you can invest your money in equipment and software, not in maintenance and managed services.
We thank IDC Technologies Inc for supporting us during the growth phase of FY’21. The support at Malaysia for the ad-hoc need of the Systems team over the weekend with a TAT of fewer than 24 hours is much appreciated. Overall, the conversion rate of Sourcing to Offer and Offer to Joining which is above 60-70% is highly appreciated.a
Anusha Venkat
NCS Pte. Ltd. (A member of the SingTel Group)
Thank you for sticking with us all the time and support our hiring. We appreciate the time and effort you have invested to help us achieve great results. Your support and actions are helping us achieve an excellent hiring process. We look forward to such a great partnership for years to come.
Maya Kobori
Teleperformance Malaysia
We have been using IDC Technologies Inc’s expatriates hiring service for more than a year now & we have developed a great partnership with them since then. We value and are extremely happy with their full dedication towards our hiring needs and supportive nature for ad-hoc requirements.
Nelly Young
Startek
