ERP Consulting, RPA, & SRE
Unleash Your Digital Transformation Potential

Capabilities

• DevSecOps and SRE services

  DevSecOps is common tactical trifecta that connects three different disciplines: Development, Security, and Operations. DevOps is also supported by building Testing, Monitoring, Observability into the software development lifecycle. Seamlessly integrating security into your continuous integration and continuous delivery (CI/CD) pipeline environments and ensuring SRE and Operational resiliency is baked into the software creating process is key for DevSecOps implementation. The end goal is to ensure that we deliver business value better, more secure, cheaper and faster and to have a customer centric view when contextualising the CI/CD automation. AIOps builds on ensuing operational efficiencies through closed loop remediations and building intelligence into auto healing and intelligent routing capabilities delivering business SLAs.

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  What we do

  

  Development

  • Microservices development
  • Zero touch deployments
  • Custom, built-in-house apps designed for a single, specific purpose
  • API-driven connections that bridge the gap between legacy systems and new services
  • Apps that leverage open-source code to accelerate the development process

  Operations

  • Containerisation
  • Infrastructure as code
  • Observability
  • Monitoring system performance
  • AIOps and self-healing capabilities of defects
  • Deployment strategies and Canary implementation
  • Feature flagging changes
  • Testing in Production

  Security

  • Security refers to all the tools and techniques needed to design and build software that resists attacks, and to detect and respond to defects (or actual intrusions) as quickly as possible. Historically, application security has been addressed after development is completed, and by a separate team of people — separate from both the development team and the operations team. This siloed approach slowed down the development process and the reaction time. IDC team specialises in ensuring DevSecOps will build holistic security within solutions based on OWASP standards and true shift left of security testing.

  
• ERP Implementation

  ERP has evolved into an agile and responsive framework capable of responding to dynamic business environments. IDC process reengineering, and consulting team will help you develop the right ERP strategy for a smooth implementation.​​​ With vast experience in backbone transformations and building single source of truth, we will ensure we will build the solutions to your context. Our partnerships with Microsoft, SAP and Oracle allow us to understand your business operations and seamlessly transform your business for end-to-end HCM, Finance, P&L processes automation with an integrated data driven analytical platform.

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  What we do

  

  Consulting

  • Assessment & Gap Analysis
  • Workshops and Roadmap
  • Domain Solutions

  Migration & Integration

  • Platform Upgrades
  • Data Migration and Integration Services
  • Migration to Cloud

  Implementation

  • Greenfield implementation - cloud / on premise
  • Development and Customization
  • Training/ Change management

  Support Services

  • Application Support and Maintenance
  • Managed Services
  • Domain Based Services

  
• Big Data, AI & ML

  Data gives you access to information that keeps you ahead of the competition. As a result, data-driven companies can better serve their customers and make better decisions — all because those decisions are based on data. With structured and unstructured data coming in at velocity, veracity and volumes, how do you turn data into meaningful insights? How to extract meaningful information from millions of touchpoints? Data-driven is more than just sharing data, storing it, and making it accessible to everyone. By assessing your data maturity level, we can create a roadmap that informs your investment direction in the short, medium and long term. How to design and build a modern data platform that fits your business and extends your team's knowledge. We specialise in moving your maturity from diagnostic to predictive to prescriptive analytics.

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  What we do

  

  Data Governance

  • Data ownership
  • Data lineage
  • Data cleansing/ wrangling
  • Data tagging

  Data Engineering

  • Data Lake on-prem and on-cloud
  • Building Genomes
  • Data DevOps
  • Data QA
  • Data Strategy
  • Governance implementation
  • ETL and Batch processing
  • Speed processing
  • Data migrations

  BI & Data Analysis

  • Semantic and BI Migration
  • Data Analysis & Quality
  • Data Visualization & Reporting
  • Open-Source BI Implementation

  Data Science & Advanced Analytics

  • Cognitive computing
  • Facial recognition, Computer Vision
  • Deep Learning
  • Machine Learning
  • Natural Language Processing
  • Data Science platform implementation

  
• Digital Transformation

  Digital Transformation is inspiring new standards of business and growth. Digital transformation is about evolving businesses by experimenting with new tech and rethinking organizations current approach to common issues. Digital business transformation initiatives generally begin by interpreting the customer’s business and strategic goals followed by value-stream mapping, co-creating the capability roadmap and architecting a solution to achieve set objectives.

  At IDC Digital Transformation means organization using technology, people and processes to fundamentally change their business performance. Digital Transformation includes processes, people, policies and technology.

  We play a crucial role of a trusted partner in the adoption of technologies, leveraging emerging technologies, review processes, swapping manual processes for automated models, and providing an omnichannel experience. Our strengths include a portfolio of industry-recognized products and many years of focused experience in accelerating customer digital journeys.

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  What we do

  

  Identify

  • Identifying the true purpose of Digital Transformation and its objectives for the client betterment.

  Formulate

  • Formulate the digital transformation strategy to optimize the usage of the resources for crafting better solutions.

  Technology Selection

  • Deciding the most comprehensive and latest technologies for achieving the cutting-edge solution which meets the client requirements.

  Implementation

  • Implement the best fit solution with proven processes and methodologies to make scalable robust and precise solution.

  Manage

  • Managing services on implemented services and continues improvements to meet the present and future demands.

  Innovate

  • Establishing a new echo system to identify and act upon technology and market trends in pilot and eventually at scale.

  
• RPA, Automation and AIOPs

  IDC leverages deep expertise in automation services extending RPA to IPA by applying AI, cognitive automation and machine learning to optimizing people’s time and efficiencies.

  We also specialize in building observability into your systems, improving their stability using closed loop remediations and AIOPs to improve operational efficiencies' including automated response, intelligent routing and anomaly detection.

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  What we do

  

  Observability & Monitoring

  • Application performance monitoring, Distributed tracing and Observability to reduce MTTR
  • Application Release Automation

  AIOPs Solutions

  • Increased first-call resolution
  • Intelligent routing
  • Automating remediation
  • Predictive analytics for proactive SLA resolution

  Robotic Process Automation

  • Value stream Analysis to identify RPA/ IPA opportunities
  • Cost and time saver solutions with massive ROI, that would run on current infrastructure
  • Extend RPA automation to AI capabilities which allows integration with chatbots, speech recognition, ML/NLP

  
• Blockchain

  Blockchain and related technologies have revolutionized the way data is shared and stored. Businesses today use a variety of products to help adopt, integrate, and implement blockchain networks. However, most users still struggle with a poorly defined vision, cultural shifts, disjointed processes, missing data, insufficient skills and compliance. These are common barriers to seamless adoption of blockchain technology; especially in the first two generations — cryptocurrencies and Ethereum smart contracts. IDC 3D framework gives our clients a competitive advantage in creating seamless blockchain solutions that are more transparent, secure and reliable. Our framework is supported by IBM Hyperledger, Ethereum and IOTA. We can help build an ecosystem with complementary technologies, for supplier chain management, loyalty program, NFTs. We help you envision a blockchain powered enterprise.

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  What we do

  

  Blockchain Advisory and Consulting

  • Blueprint for successful blockchain implementation in various business use cases using tried and tested methodology

  Blockchain Development Solutions

  • End-to-end building of business-centric blockchain applications

  Blockchain Extended Services

  • Integrated approach of building a powerful ecosystem with complementing technologies such as IoT, AI/ML and enabling clients to choose the right platform and on-demand Cloud environment