Is there a cost for being placed with IDC Technologies?

No. IDC Technologies works on your behalf to place you with some of the worlds’ most admired companies — at no cost to you.

What types of positions are available for me?

IDC Technologies offers permanent, temporary, and temporary to permanent employment opportunities for a wide range of skill sets and in a variety of industries.

Does IDC Technologies offer benefits?

Yes. IDC Technologies offers agency temp/ permanent candidates/ consultants the opportunity to earn some comprehensive benefits, including training, and the opportunity to earn paid holidays and referral bonuses, as applicable region wise. Please check with your local IDC Technologies office on the benefits available in your region.

What is the job placement process?

When there is a fit between your skills, interests and a job opening, we'll invite you to go through specific screening steps, including a thorough interview. This information helps us better match you to companies that seek your skills and background and opportunities that fit your career goals. Once we find an assignment for you, we'll make certain you're thoroughly prepared for on-the-job success.

What do I need to do after I submit my CV?

IDC Technologies’ highest priority is to find a job for you. If your skills are a match for our client's job needs, an IDC Technologies representative will contact you about the next steps.

Does IDC Technologies continue to support me after I start a job?

Yes. At IDC Technologies, we are committed to helping you succeed. While your supervisor at the worksite is your resource for daily work-related questions, IDC Technologies is your partner and is available to support you if you have any questions or concerns that are HR related. If you have been hired for a permanent position through IDC Technologies, we will support you for 30 days while you transition into your job with your new employer. After that, you should speak with your direct supervisor if you have any questions or concerns.

Is there a cost for being placed with IDC Technologies?

No. IDC Technologies works on your behalf to place you with some of the worlds’ most admired companies — at no cost to you.

What types of positions are available for me?

IDC Technologies offers permanent, temporary, and temporary to permanent employment opportunities for a wide range of skill sets and in a variety of industries.

Does IDC Technologies offer benefits?

Yes. IDC Technologies offers agency temp/ permanent candidates/ consultants the opportunity to earn some comprehensive benefits, including training, and the opportunity to earn paid holidays and referral bonuses, as applicable region wise. Please check with your local IDC Technologies office on the benefits available in your region.

What is the job placement process?

When there is a fit between your skills, interests and a job opening, we'll invite you to go through specific screening steps, including a thorough interview. This information helps us better match you to companies that seek your skills and background and opportunities that fit your career goals. Once we find an assignment for you, we'll make certain you're thoroughly prepared for on-the-job success.

What do I need to do after I submit my CV?

IDC Technologies’ highest priority is to find a job for you. If your skills are a match for our client's job needs, an IDC Technologies representative will contact you about the next steps.

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What Is BPO, Types Of BPO And Emerging BPO Trends In 2021

05-09-2021

What is BPO, Types of BPO and Emerging BPO Trends in 2021

Business process outsourcing (BPO) has gained popularity with companies ranging from Fortune 500s to startups over the last two decades. The global BPO industry is forecast to reach a revised market size of US$230.2 billion by 2027 exhibiting a CAGR of 5.2%, after posting a devastating decline of -28.7% in the year 2020.

Thus, the question that arises is ‘Why not use BPO?’ and ‘What makes outsourcing essential?’

1. Adaptive to provide to the clients

Outsourcing non-critical functions allow organizations to focus on core competencies and essential business functions. Moreover, with BPOs having remote working solutions in place, companies no longer have to worry about the quality and delivery of the work. The process of meeting and scaling up to the company’s need can be quicker and easier.

2. Cost efficiency

Outsourcing operations lead to more cost savings because of economies of scale and specialized processes. Moreover, American organizations can accrue tax savings through outsourcing. Also, companies that outsource their business can adopt variable cost models instead of being bound to a fixed cost model.

3. Better Performance

Companies can hire specialized BPO service providers for different processes. E.g. Lead generation and nurturing, political call centre, improving the sales and marketing efforts. Moreover, with numerous productivity tools and technologies being implemented – the 2020s can be the era of tech-enabled soaring productivity.

Now that we have told you how BPO can improve business efficiency, let us understand the types of BPO services:

1. KPO

When companies outsource work to a service provider for their specialization it is called Knowledge Process Outsourcing. Companies usually avail their expert services for a specific business function or for their domain expertise or both.

2. LPO

Legal Process Outsourcing is similar to KPO but is limited to legal services. They provide their expert services such as conducting legal research, providing legal advice and so on. The services are typically used for back office outsourcing.

3. RPO

Research Process Outsourcing is also a type of KPO which basically conducts research and analysis function on behalf of businesses.

4. ITES

Information Technology Enabled Services is a type of BPO that delivers IT services by leveraging technology. Some of the work which ITES BPO conducts are technical support, data warehousing, IT service desk and such.

Emerging BPO Trends in 2021

1. Focus on social media

Social media is a game changer. Companies have now realised that and want to gain first-hand insights on customer engagement and trends as well as into product issues and address them in real-time. As a result, BPO service providers will now have to invest in new technologies, tools and teams that can drive business intelligence through social media

2. Startups as BPO customers

Startups and small businesses are constantly under pressure to succeed and show profits. To cut costs, they are very likely to outsource talent to build their business ideas. Thus, a well-managed service provider or a BPO company can help startups and small businesses to concentrate on their business and improve their bottom line.

3. Transparency

It is a known fact that transparency results in better partnerships between clients and suppliers. BPOs are bound to keep some level of secrecy. However, with smaller businesses and startups opting for BPO services, they are now bound to ensure a higher level of transparency.

With the focus on businesses to run cost-effectively, the BPO industry is placed on a better side and the outlook for the global Business Process Outsourcing industry is highly positive in 2021.