Contact Us
IDC TECHNOLOGIES INC.
Headquarters -Silicon valley
1851 McCarthy Blvd. Suite 116
Milpitas, CA 95035
+1 408 376 0212 Office
+1 408 608 6088 Fax
Remote Infrastructure Management
Remote Service Desk Remote Operation Remote Monitoring Remote Infrastructure Management
IT solution
IDC's Remote Infrastructure Management solution goes beyond 24x7 monitoring to include proactive problem identification and resolution. Root cause analysis helps to identify and automatically fix problems before performance is affected.
Our remote infrastructure management team/solutions fix problems such as restarting servers and the applications that reside on them without human intervention. IDC's remote infrastructure management solution can also automatically dispatch on-site service providers to address high priority issues. By automating corrective actions, IT organizations decrease problem resolution time and improve system availability. IDC's network and security offerings have beendesigned specifically to bring down communication costs andincrease scalability.
Our IT security services are aimed at ensuring integrity and compliance through industry standards such as ITIL, ISO 27001, and ISO 9001. Our integrated security offerings take care of client's domain security policies as well as provide end point security through antivirus and firewall management. We achieve end user satisfaction by constant monitoring and continually bringing down threat detection time.